Non-Fault Insurance Repairs Kept Clear and Organised
Claims details checked
We gather the key claim and vehicle information before planning your non-fault accident repairs.
Damage viewed as a whole
We consider cosmetic and structural damage within the same assessment to establish the repair requirements.
Support with Non-Fault Claims
We handle third-party claims and insurance-related repair enquiries following accidents that were not your fault.
A Practical Route Through Non-Fault Insurance Repairs
If another driver caused the damage to your vehicle, you may not need to claim on your own insurance. This is called a non-fault accident repair. Instead of risking your no-claims bonus, the cost of the repair is recovered from the at-fault driver’s insurer.
At Precision Body Repair, we’ll handle the claim for you and deal directly with the other party’s insurer, so you can leave the paperwork to us. Our aim is simple: repair your vehicle to the highest standard and get you back on the road as quickly as possible, without leaving you out of pocket.
To get started, we’ll need a few details from you:
The other driver’s name
Their insurance information
A police reference number, if one was issued at the scene


Assessment, Approval and Workshop Planning
Once the damage is recorded, repair authorisation may be required before we can confirm the workshop schedule. We explain what information is outstanding and plan the work following approval, including dismantling where hidden damage needs to be checked. Our experience includes insurance-approved repairs completed through recognised clients, dealership contracts and referrals. We repair and refinish the vehicle, inspect relevant safety and bodywork components, and complete final quality checks before returning it to you.
Frequently asked questions
What information should I provide for a non-fault insurance repair?
Please provide your vehicle registration, make and model, claim reference, insurer or claims-handler details and a clear description of the accident. Photographs of the damage and information about whether the vehicle can be driven will also help us discuss the next steps.
Can non-fault accident repairs begin as soon as I make contact?
We first need to assess the damage and establish who must authorise the repair. For insurer-managed work, approval may be required before parts are ordered or a workshop date is confirmed. We explain the process once your claim information has been reviewed.
Can you repair structural and paint damage following a non-fault accident?
Yes. We can assess underlying body structure, panel damage and exterior paintwork as connected parts of the same repair. Structural repairs are addressed first, followed by panel fitting, surface preparation, paint application and final quality checks.
